The Welkin Suite Forum

Cannot Install if previous version still installed



Cannot Install if previous version still installed

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#1
windows version welkinsuite

Corey10e

    Posted 14 Sep 2017

    Today I downloaded the latest version of the software (1.10.16.4) and tried to install it.  It instantly fails after the download piece.  I decided to uninstall the previous version and then it worked.



    1 replies to this topic

    #2

    kate.dulko

      Posted 14 Sep 2017

      Greetings,


      Thank you for your post.


      We have been faced with this issue, and our developers will work on displaying the correct message in the case when there is already installed The Welkin Suite IDE.

      This will be fixed in one of the nearest version of the IDE.

      Also, we are going to add an ability for manually updating the application directly from the IDE in addition to TWS auto-updating functionality.


      Best Regards,

      Kate


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        





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