The Welkin Suite Forum

Cannot Install if previous version still installed

Cannot Install if previous version still installed

  • Please log in to reply

windows version welkinsuite


    Posted 14 Sep 2017

    Today I downloaded the latest version of the software ( and tried to install it.  It instantly fails after the download piece.  I decided to uninstall the previous version and then it worked.

    1 replies to this topic



      Posted 14 Sep 2017


      Thank you for your post.

      We have been faced with this issue, and our developers will work on displaying the correct message in the case when there is already installed The Welkin Suite IDE.

      This will be fixed in one of the nearest version of the IDE.

      Also, we are going to add an ability for manually updating the application directly from the IDE in addition to TWS auto-updating functionality.

      Best Regards,


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina



      Boost Your Productivity. Get Started Today

      Try Free Trial