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Cannot Install Welkin Suite IDE in MAC



Cannot Install Welkin Suite IDE in MAC

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#1
mac version welkinsuite

niranja

    Posted 01 Apr 2019 and edited 01 Apr 2019

    Hi,


    I have been trying to install the WelkinSuite IDE for Salesforce in Mac. It completes the installation process but the App does not appear in Applications or Launchpad. It has added an app named Kdiff3 but not the welkin suite IDE.

    Are there any restrictions or version requirements to successfully install the IDE?


    Thanks,

    Niranja



    1 replies to this topic

    #2

    kate.dulko

      Posted 01 Apr 2019

      Hi Niranja,


      Thank you for contacting us on this.


      I kindly ask you to check if The Welkin Suite IDE is present in the following directory: $user/Applications/.
      Also, after the first launch, you can find the application using the 'Command + Space' hotkey and it appears in your Launchpad.

      We install TWS to the user's 'Application' folder since if the IDE would be installed in the system folder instead of a user's one, there could be issues related to automatical updating the application since not all users could have the appropriate privileges.
      Also, The Welkin Suite IDE is related to a user's license, this is why, in a frame of a user's security, it is installed to a user's 'Application' directory.


      Hope this helps. In another case, please let me know.



      Thank you,

      Kate


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        





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