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[Solved] Cannot login to any sandboxes in Welkin Suite.

Cannot login to any sandboxes in Welkin Suite.

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windows version welkinsuite


    Posted 12 Oct 2017 and edited 17 Apr 2019

    Cannot login to any sandboxes in Welkin Suite.

    Using same credentials logging in through browser works.

    Attached Files

    2 replies to this topic



      Posted 12 Oct 2017

      Cannot login to any sandbox today.

      Attached Files



        Posted 12 Oct 2017


        Thank you for contacting us with this.

        May I please clarify with you some more details so that we could find the reason for the issue:

             - Have you selected the Sandbox environment on the stage of the project creation where you specify your credentials? 

             - Do you use security token? 

             - Is the issue reproduced when you log in to a Production Organization?

        Also, can you please tell me if the issue would be reproduced when you use the OAuth authentication during the project creation?

        In addition, please check if the security settings on your PC or in your corporate network allow you this connection - the required ones for the PC you can find here.

        Thank you,


        Kate Dulko
        Customer Relations

        The Welkin Suite

        twitter: @KateDulko
        skype id: d_katerina



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