The Welkin Suite Forum

[Solved] Cannot login to any sandboxes in Welkin Suite.



Cannot login to any sandboxes in Welkin Suite.

  • Please log in to reply

#1
windows version welkinsuite

c002928

    Posted 12 Oct 2017 and edited 13 Feb 2018

    Cannot login to any sandboxes in Welkin Suite.


    Using same credentials logging in through browser works.


    Attached Files


    2 replies to this topic

    #2

    c002928

      Posted 12 Oct 2017

      Cannot login to any sandbox today.


      Attached Files


      #3

      kate.dulko

        Posted 12 Oct 2017

        Greetings,


        Thank you for contacting us with this.


        May I please clarify with you some more details so that we could find the reason for the issue:

             - Have you selected the Sandbox environment on the stage of the project creation where you specify your credentials? 

             - Do you use security token? 

             - Is the issue reproduced when you log in to a Production Organization?


        Also, can you please tell me if the issue would be reproduced when you use the OAuth authentication during the project creation?


        In addition, please check if the security settings on your PC or in your corporate network allow you this connection - the required ones for the PC you can find here.


        Thank you,

        Kate


        Kate Dulko
        Customer Relations

        The Welkin Suite

        twitter: @KateDulko
        skype id: d_katerina
        e-mail: kate.dulko@welkinsuite.com

         

          





        Boost Your Productivity. Get Started Today

        Try Free Trial