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Cannot open project created in older version into TWS 0.26



Cannot open project created in older version into TWS 0.26

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#1

atifhassansiddiqui

    Posted 16 Feb 2016

    Latest TWS 0.26 is not allowing opening projects that were created in older version of TWS.


    As a workaround, you need to first create an empty project in latest version of TWS then copy/paste old project files into new project directory structure.


    Is there any cleaner way to open older projects into higher version of TWS?



    1 replies to this topic

    #2

    kate.dulko

      Posted 16 Feb 2016

      Hi Atif,


      Thank you for your post.

      Our team hasn't been faced with this issue in the current version.

      I kindly ask you to answer for the several questions:

      • Do you get the same error when opening your project that you have mentioned earlier (Unspecified error (Exception from HRESULT: 0x80004005 (E_FAIL))? If not, which error do you get?

      • In which versions of TWS did you create your projects that cannot be open in 0.26 version?

      • Does this apply to all your projects created in the previous versions of TWS?

      We will be very grateful if you sent us your 'Activity Log' file. You can do this in Main Menu -> Help -> Report a Bug. Please ensure that the 'Attach Log File' check-box is enabled, and please describe your issue in a few words.

      This will help our team understand the reason behind this case.


      At the same time, we don't recommend you to use 'copy/paste' option or make other manual changes of the project files. Otherwise, TWS may not work with this project incorrect.


      Thank you,

      Kate


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        





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