Constant Restart

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Constant Restart



Constant Restart

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#1
windows version welkinsuite

bobby

    Posted 17 Jun 2017

    Hello,

    My Welkin Suite is Crashing & Restarting every 5 to 15 minutes. It does not say why, and it does not appear to happen on any certian action. I am on windows 10 and have two projects open in a single solution. I have attached a photo of the restart message that pops up.

    Is there any known reason this would be happening?

    Thank You,

    Bobby


    Attached Files


    2 replies to this topic

    #2

    bobby

      Posted 17 Jun 2017

      I continue to use, and it is definitely happening everytime I initiate a Build.



      #3

      kate.dulko

        Posted 19 Jun 2017

        Hi Bobby,


        Thank you for contacting us with the issue you are faced with.


        May I please ask you to provide us with the additional information so that we could find the reason for this:

             1. Is the issue reproduced for one of the projects in your solution or for both of them?

             2. Is this reproduced when you build changes related to some metadata type files, for example, for classes only, or for different files?

             3. Can you please tell us (or make a screen) what do you see in TWS Output panel when you are getting the message that IDE is going to be restarted? (This can be the same screen as you have sent but including the view of the Output panel)

        Also, I kindly ask you to send us a bug report directly from the IDE using the menu Help -> Report a Bug. Please enable the 'Attach Log File' checkbox - this way we will receive your TWS logs which would help us in our investigation. In addition, you can add your email in the appropriate field so that we know that this bug report is from you.


        Thank you,

        Kate


        Kate Dulko
        Customer Relations

        The Welkin Suite

        twitter: @KateDulko
        skype id: d_katerina
        e-mail: kate.dulko@welkinsuite.com

         

          





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