The Welkin Suite Forum

Could't download project



Could't download project

  • Please log in to reply

#1

ros.haitovich

    Posted 19 Jun 2016

    Hi, 


    Recently i can't create any project,  the downloading of project failed.

    I tried different environments and used 2 different machines, but got same message each time.


    [sharedmedia=core:attachments:105]
     
    thanks



    1 replies to this topic

    #2

    kate.dulko

      Posted 21 Jun 2016

      H Ros,


      Thank you for your bug report.


      I kindly ask you to send us your Activity Log file after the failed creation of a project. This will help us to understand us the reason for your issue.

      You can do this the following way: in the IDE please open Main Menu -> Help -> Report a Bug, describe your issue, enter you email and make sure that the 'Attach Log File' checkbox is enabled.


      Thank you,

      Kate


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        





      Boost Your Productivity. Get Started Today

      Try Free Trial