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Could't download project

Could't download project

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    Posted 19 Jun 2016


    Recently i can't create any project,  the downloading of project failed.

    I tried different environments and used 2 different machines, but got same message each time.


    1 replies to this topic



      Posted 21 Jun 2016

      H Ros,

      Thank you for your bug report.

      I kindly ask you to send us your Activity Log file after the failed creation of a project. This will help us to understand us the reason for your issue.

      You can do this the following way: in the IDE please open Main Menu -> Help -> Report a Bug, describe your issue, enter you email and make sure that the 'Attach Log File' checkbox is enabled.

      Thank you,


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina



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