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Couldnt download project files



Couldnt download project files

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#1

pl77@njit.edu

    Posted 22 Dec 2015

    Hello,


    I'm trying welkin suite for force.com for the first time. but I couldnt able to create project in welkin suite.


    When I try to login with sandbox, after choosing components, project creating failed with following possible reasons,

    - Problems with Internet connection

    - Maintenance work at salesforce.


    Any help is appreciated. 


    Thanks,

    PK



    3 replies to this topic

    #2

    kate.dulko

      Posted 23 Dec 2015

      Hi.


      Thank you for your post.


      May I please ask you to reproduce this issue several times and send us the bug report from the IDE.

      You can do this in Main Menu -> Help -> Report a Bug. Describe please the issue and verify that the 'Attach Log file' checkbox is marked.

      This way we will get your log file that can help us to understand the reason for the case.


      Can you please tell us if this applies to all your orgs or just to one?


      Thank you,

      Kate


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        


      #3

      pl77@njit.edu

        Posted 23 Dec 2015

        Thanks kate.


        I just reported bug. Hopefully its solved soon



        #4

        kate.dulko

          Posted 24 Dec 2015

          Hi.


          Thank you for your help with the investigation of this issue

          We will release the fix of this case in the next version of the IDE.


          Regards,

          Kate


          Kate Dulko
          Customer Relations

          The Welkin Suite

          twitter: @KateDulko
          skype id: d_katerina
          e-mail: kate.dulko@welkinsuite.com

           

            





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