The Welkin Suite Forum

Crash



Crash

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#1
windows version welkinsuite

lryan

    Posted 13 Jul 2017

    TWS just crashed on me while editing for no apparently reason.  I'd been working on a brand new page and lost at least 30 minutes worth of work.  Needless to say I am so not happy.  I was just editing a page and the next thing I know the app crashes and closes with none of my work saved.



    1 replies to this topic

    #2

    kate.dulko

      Posted 14 Jul 2017

      Hi Lisa,


      Thank you for sharing this information with us.


      I kindly ask you to send us a bug report directly from the IDE. Please enable the 'Attach Log File' checkbox and put your email. This way we will receive your TWS logs and they will help us to find the reason for the crash.

      Our developers will work on solving this issue as soon as possible.


      Thank you,

      Kate




      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        





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