The Welkin Suite Forum

Data loader failed

Data loader failed

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    Posted 01 Aug 2016

    If successfully connected to salesforce, i choose my custom setting to update then choose my csv. The fields were mapped, and when i click on next, i obtain an error (see screenshot of error)

    1 replies to this topic



      Posted 01 Aug 2016

      Hi Vanessen,

      Thank you for your bug report.

      Since there is no available screenshot under your post, may I please clarify with you if there are commas or other symbols in the titles of your files?

      We have been faced with this issue and it will be solved in the nearest version of TWS.

      If you have another issue, I kindly ask you to reproduce this and send us a bug report directly from TWS. You can do this the following way: Main Menu -> Help -> Report a Bug. This way we will get your Activity Log file. This will help us to understand the reason for the error you are faced.

      Thank you,

      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina



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