I see endless Loadind license information spinner on start. Mac OS X High Sierra
Endless "Loading License information"
#1

Posted 09 Jun 2018 and edited 11 Jun 2018
#2
Posted 11 Jun 2018
Hi Paul,
Thank you for contacting us on this.
May I please clarify with you what version of the IDE do you have?
Also, as a workaround, you can follow the next steps solve the issue locally:
1) please close the IDE and open the folder /Library/TheWelkinSuite/;
2) delete the file 'tws.wallet.bin';
3) open the IDE and use your username or email for login.
Please let me know if this would help you. In another case, please send us a bug report directly from the IDE - you can find this functionality in the menu Help -> Report a Bug, please put your email and enable the 'Attach Log File' checkbox. This way we would receive your TWS logs that could help us to find a reason for the issue.
Thank you,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com