Member
Posted 16 Jun 2016
Hello Team,
I was unable to open any project. So I uninstalled Welkin Suite and reinstalled it. But the issue persists.
I am attaching images of error which I am getting while adding project. And when I open a project I dont see any files in solution Explorer, and when I try to close Welkit Suite, I again get another error. Attaching image for that too.
TWS Team
Posted 16 Jun 2016
Greeting,
Thank you for your contacting us with this information.
May I please clarify with you if your Windows OS was updated last night?
Our developers have been faced with this issue today also.
The way to resolve this was revert of the last Windows update.
If this way is acceptable for you, please let us know and please disable this autoupdate.
Best Regards,
Kate
Our developers have been faced with this issue today also.
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
Member
Posted 17 Jun 2016
Hello Kate,
Yes, my windows was updated. My organization has this policy to not to turn off the windows update.
So, won't be able to revert the windows update.
When do you think this issue will get resolved? Any rough timeline?
Thank you for response, and I really like this product.
Thank you,
Vitap Ramdevputra
TWS Team
Posted 17 Jun 2016
Hi Vitap,
Thank you for your response.
Our developers are investigating this issue.
Righ now I cannot tell you any timeline when we will resolve it.
I'll keep you updated about it.
Best Regards,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
TWS Team
Posted 13 Sep 2016
Hi Vitap,
May I please clarify with your if the issue related to the failed project creation is reproduced for you now?
Thank you,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com
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