The Welkin Suite Forum

Error in New Project and Opening Project after update



Error in New Project and Opening Project after update

  • Please log in to reply

#1

vjramdevputra

    Posted 16 Jun 2016

    Hello Team,


    I was unable to open any project. So I uninstalled Welkin Suite and reinstalled it. But the issue persists.


    I am attaching images of error which I am getting while adding project. And when I open a project I dont see any files in solution Explorer, and when I try to close Welkit Suite, I again get another error. Attaching image for that too.



    4 replies to this topic

    #2

    kate.dulko

      Posted 16 Jun 2016

      Greeting,


      Thank you for your contacting us with this information.


      May I please clarify with you if your Windows OS was updated last night?


      Our developers have been faced with this issue today also.

      The way to resolve this was revert of the last Windows update.


      If this way is acceptable for you, please let us know and please disable this autoupdate.


      Best Regards,

      Kate 

      Our developers have been faced with this issue today also.


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        


      #3

      vjramdevputra

        Posted 17 Jun 2016

        Hello Kate,


        Yes, my windows was updated. My organization has this policy to not to turn off the windows update.

        So, won't be able to revert the windows update.


        When do you think this issue will get resolved? Any rough timeline?


        Thank you for response, and I really like this product.



        Thank you,

        Vitap Ramdevputra



        #4

        kate.dulko

          Posted 17 Jun 2016

          Hi Vitap,


          Thank you for your response.


          Our developers are investigating this issue.

          Righ now I cannot tell you any timeline when we will resolve it.


          I'll keep you updated about it.


          Best Regards,

          Kate


          Kate Dulko
          Customer Relations

          The Welkin Suite

          twitter: @KateDulko
          skype id: d_katerina
          e-mail: kate.dulko@welkinsuite.com

           

            


          #5

          kate.dulko

            Posted 13 Sep 2016

            Hi Vitap,


            May I please clarify with your if the issue related to the failed project creation is reproduced for you now?


            Thank you,

            Kate


            Kate Dulko
            Customer Relations

            The Welkin Suite

            twitter: @KateDulko
            skype id: d_katerina
            e-mail: kate.dulko@welkinsuite.com

             

              





            Boost Your Productivity. Get Started Today

            Try Free Trial