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Error while installing latest update; something to do with autoupdater?



Error while installing latest update; something to do with autoupdater?

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#1

tim

    Posted 15 Dec 2015

    Disregard this thread.  It was a dumb user error.  :-(



    1 replies to this topic

    #2

    kate.dulko

      Posted 17 Dec 2015

      Hi Tim.


      We were investigating your installation issue.   

      If you find the reason for the error we stop this process.


      Previously you asked if there is the ability to disable the automatic update of the IDE.

      We do not recommend to disabling the auto-update functionality as new releases as well as hotfixes are coming very often and it may be hard to keep latest TWS version manually.

      However if you really need this you can disable The Welkin Suite's auto-updater following this steps:

      1. open your Task Manager -> Services -> Services... (the button on the bottom of the pop-up window) ​

      2. find ‘The Welkin Suite Auto-Updater’ service and double click on it​

      3. on the General tab in the ‘Startup type’ drop-down select ‘Disabled’


      After all this actions The Welkin Suite will be stay in the version that you install.

      As a side note, we hope you can use the automatic update of the IDE in the future.


      Thank you and feel free to ask us any questions you have.

      Kate


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        





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