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Failed to installed vs2013 isolated shell automatically



Failed to installed vs2013 isolated shell automatically

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#1

logan.moore

    Posted 06 Aug 2015

    Fresh install of Windows 10.
    Visual Studio 2015 already installed (might have effected it, not sure)

    Installing welkin failed to install the isolated shell with error 1603

    Downloaded and installed the isolated shell package from Microsoft successfully.

    Then I was able to install Welkin Suite successfully.



    13 replies to this topic

    #2

    vlgubanovich

      Posted 07 Aug 2015

      Hi logan.moore,


      Windows 10 gives us some strange surprises, especially installing it's isolated shell 2013. We have as well received some random issues with it - like error that there's not enough free space (while it was). However second attempt always worked for us, so we were unable to properly debug this issues.

      We'll continue monitoring and will add additional logging for installation process so we'll be able to investigate after the issue have occurred.


      Thanks for reporting this - we'll start testing TWS compatibility with W10.


      Thanks,

      Vladimir


      Vladimir Gubanovich
      Head of Product
       
      The Welkin Suite
      skype id: vladimir.gubanovich
      e-mail: vladimir.gubanovich@welkinsuite.com


      #3

      joralbert

        Posted 07 Aug 2015

        Hi, 


        Win 7
         

        First try:


        "The Welkin Suite Setup failed to install prerequisites. Microsoft Visual Studio 2013 Shell (Isolated) Installation failed with error code 1603."


        Installed Visual Studio Code and again, the same message.



        #4

        logan.moore

          Posted 08 Aug 2015

          Hi joralbert

          Try installing the VS2012 Isolated Shell from this link before installing Welkin Suite. That way Welkin Suite doesn't need to install it as a dependency.

          https://www.microsoft.com/en-us/download/details.aspx?id=30670


           

          Woah... forums appear to be slightly broken in Edge. Can an admin delete the following posts? Thanks.

           



          #5

          vlgubanovich

            Posted 08 Aug 2015

            Hi joralbert

            Try installing the VS2012 Isolated Shell from this link before installing Welkin Suite. That way Welkin Suite doesn't need to install it as a dependency.

            https://www.microsoft.com/en-us/download/details.aspx?id=30670


             

            Woah... forums appear to be slightly broken in Edge. Can an admin delete the following posts? Thanks.

             


            The only correction - VS2013 Isolated shell (available here http://www.microsoft.com/en-us/download/details.aspx?id=40764).


            Thanks,

            Vladimir 


            Vladimir Gubanovich
            Head of Product
             
            The Welkin Suite
            skype id: vladimir.gubanovich
            e-mail: vladimir.gubanovich@welkinsuite.com


            #6

            izakcronje

              Posted 18 Nov 2015

              This link to download the VS2012 Isolated Shell from Microsoft is no longer valid.  I was able to download VS2013 from the following link:  http://www.microsoft.com/en-us/download/confirmation.aspx?id=40764 and successfully installed Welkin.



              #7

              kate.dulko

                Posted 20 Nov 2015

                Hi.


                Thank you for the link.

                We appreciate your help!


                Regares,

                Kate


                Kate Dulko
                Customer Relations

                The Welkin Suite

                twitter: @KateDulko
                skype id: d_katerina
                e-mail: kate.dulko@welkinsuite.com

                 

                  


                #8

                dougdunfee

                  Posted 19 Apr 2016

                  Just got this myself also on Windows 10 Pro Build 14295 (slow ring).  I think I just had Windows Updates pending.  Reboot resolved.

                  Thanks



                  #9

                  kate.dulko

                    Posted 20 Apr 2016

                     Hi dougdunfee,


                    Thank you for your comment.

                    We will include the handling of a required reboot in the further work on the TWS installer.


                    Regards,

                    Kate


                    Kate Dulko
                    Customer Relations

                    The Welkin Suite

                    twitter: @KateDulko
                    skype id: d_katerina
                    e-mail: kate.dulko@welkinsuite.com

                     

                      


                    #10

                    navratilpavel

                      Posted 04 May 2017

                      Hi,

                      have same issue - can't install Welkin Suite app, can't download VS2013 Isolated Shell from Microsoft - not available on their site anymore, restart doesn't help me, installing new version of VS also. Thank you for help.


                      Pavel



                      #11

                      kate.dulko

                        Posted 04 May 2017

                        Hi Pavel,


                        Thank you for contacting us with this issue.


                        You can download Microsoft Visual Studio 2013 Shell (Isolated) here

                        Please install it and then you can continue TWS installation. I want to draw your attention that the reboot of your computer can be required.


                        If you have any additional questions, please contact us. We will be happy to assist.


                        Regards,

                        Kate


                        Kate Dulko
                        Customer Relations

                        The Welkin Suite

                        twitter: @KateDulko
                        skype id: d_katerina
                        e-mail: kate.dulko@welkinsuite.com

                         

                          


                        #12

                        navratilpavel

                          Posted 04 May 2017

                          Hi,

                          thank you for Microsoft Visual Studio 2013 Shell (Isolated) instalator. Really appreciate. I was able find where was a issue. Issue was in user folder name under Windows 10 - my user folder name had space between words and characters with diacritics. Instalation process start working after I removed spaces and diacritics from my Windows user folder. Thank you our Windows administrators for this type of issue. Error in log was - can't process a command line. I hope this will help community to solve this issue too.

                          Pavel



                          #13

                          kate.dulko

                            Posted 04 May 2017

                            Hi Pavel,


                            Thank you for your response and for sharing the result of your investigation.

                            Our developers will investigate how we can handle the case when the folder for TWS installation contains spaces or characters with diacritics, and we will solve the case.


                            Thank you,

                            Kate






                            Kate Dulko
                            Customer Relations

                            The Welkin Suite

                            twitter: @KateDulko
                            skype id: d_katerina
                            e-mail: kate.dulko@welkinsuite.com

                             

                              


                            #14

                            KostadinTsvetkov

                              Posted 10 May 2017

                              Hi Pavel, 


                              Thank you for the solution!


                              Regards,

                              Kostadin






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