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Fatal Error opening any Project Files.



Fatal Error opening any Project Files.

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#1
mac version welkinsuite

joshualong2012

    Posted 29 Aug 2018 and edited 31 Aug 2018

    I created a new Solution/Project linked it to a Developer Sandbox org.

    It validated fine, pulled my metadata just fine.

    However, when I try opening any of the files I get a message saying "Fatal Error" and Welkin freezes up and I need to Force Quit.

    All other Solutions are working fine. I tried deleting and re-creating and same issue.

    Uploading Error screenshots and Apple error report below


    Attached Files


    2 replies to this topic

    #2

    ihor.zhabolenko

      Posted 30 Aug 2018

      Hi,

       
      Thank you for contacting us on this issue.
       
      I kindly ask you to reproduce this one more time and please send us a bug report with attached log files directly from the IDE - you can find this functionality in the menu Help -> Report a Bug, please specify your email and enable the 'Attach Log File' checkbox.
      This way we would receive your TWS log files which could help us to find a reason for the error.
       
      Looking forward to your bug report and we will be happy to solve this.
       
      Thank you,
      Ihor

      Digital Marketing Specialist


      #3

      joshualong2012

        Posted 31 Aug 2018

        Thanks! I was able to use the "Report a Bug" option. I needed to click things in the correct order otherwise it froze up and didn't allow me to send it.

        Let me know if you need anything else from me!






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