The Welkin Suite Forum

[Fixed] Version 26.12.4 does not work with Salesforce TLS 1.1 update



[Fixed] Version 26.12.4 does not work with Salesforce TLS 1.1 update

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#1

marc.behr

    Posted 03 Mar 2016

    I am using version 26.12.4 and when I enable the new Critical update - "Require TLS 1.1 or higher for HTTPS connections" (that will be required later this year), Welkin is unable to connect to Salesforce any longer.


    When I try to do a Pull from Salesforce, I get the attached error message and after clicking OK, Welkin hangs and finally crashes.


    Disabling the critical update allows Welkin to work again, but since update wll be auto deployed, a fix will be needed...


    Marc





    3 replies to this topic

    #2

    kate.dulko

      Posted 03 Mar 2016

      Hi Marc,


      Thank you for your contacting us with this information.


      Our team is going to start the work on it. This issue has the highest priority on the current agenda.

      We plan to solve it on the next week.


      Regards,

      Kate


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        


      #3

      tim

        Posted 03 Mar 2016

        I just got bit by this as well.  Hoping this is fixed soon.  I'm unable to use Welkin Suite until it is fixed.  :-\



        #4

        kate.dulko

          Posted 14 Mar 2016

          Hi guys,


          I want to inform you that the 0.27.6 version of TWS is available for using.

          The issue related to the TLS 1.0/1.1 is solved in this version.


          I kindly ask you to let us know if this issue is fixed for you.


          Thank you,

          Kate


          Kate Dulko
          Customer Relations

          The Welkin Suite

          twitter: @KateDulko
          skype id: d_katerina
          e-mail: kate.dulko@welkinsuite.com

           

            


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