Thank you for your responses.
Shantinath, we have got your letter with the attached log file. Thank you for this.
The IDE freezes after it sent the list of supported metadata on Salesforce and Salesforce returns the list of the existing files for these metadata types to TWS.
I kindly ask you to answer the next questions to help us find the reason for this freeze:
- Can you please describe which exactly metadata types are present on your Org? (this is the list of metadata that appears after the TWS freeze during a project creation);
- Which metadata files were changed or created on your Org before the issue began to reproduce for you? (of course, if this information is available for you);
- Is this issue reproduced for all your Organizations?
- Can you add new metadata files to your existing projects?
In addition, I should ask you to reproduce the next case: please create a new project with all the selected metadata files which are available for a TWS project, and then please check if all the metadata types/files are present in your project. This case can show us which metadata files cause the freeze of TWS during the project creation.
We apologize for so many questions. Since this is impossible for us to reproduce the issue you are faced with, we will appreciate any additional information.