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Mac version unusable - Beachball and high CPU for minutes after build



Mac version unusable - Beachball and high CPU for minutes after build

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#1

tlamberti

    Posted 13 Oct 2016

    Hi,

    everytime I successfully build a project, Welkin Suite is not usable anymore, just a beachball and very high CPU. Sometimes it's "just" 5 minutes, sometimes much more. The build process itself does not seem to create this problem, the suite stops working after I get the message "Build successful" (or the like, my suite is german). If the build fails everything is okay.

    Thomas


    3 replies to this topic

    #2

    kate.dulko

      Posted 17 Oct 2016

      Hi Thomas,



      Thank you for your contacting us with this issue.

      I kindly ask you to send us your TWS log files. These files will help our developers in the investigation process related to this.

      You can find them using the following way: please open TWS Apple Menu -> Help -> Open Log Directory. Please send us all the files to the info@welkinsuite.com email.



      We will appreciate your help in our investigation process.

      Thank you,

      Kate

      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        


      #3

      denis.koswara

        Posted 18 Oct 2016

        I am experiencing the same thing. Please let me know if my log files may be useful as well. Thanks!


        #4

        kate.dulko

          Posted 19 Oct 2016

          Hi Denis,



          Thank you for your comment.

          May I please ask you to send us your log files to the info@welkinsuite.com email because they are not attached to your post. This can be related to some TWS Forum issues which will be solved soon.



          Thank you for your help in looking the reason for this issue.

          Best regards,

          Kate

          Kate Dulko
          Customer Relations

          The Welkin Suite

          twitter: @KateDulko
          skype id: d_katerina
          e-mail: kate.dulko@welkinsuite.com

           

            





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