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Permission Set Assignments dialog not appearing

Permission Set Assignments dialog not appearing

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windows version welkinsuite


    Posted 22 Feb 2019 and edited 27 Feb 2019


    I'm working on a very large org that has a ton of permission sets. When I try to select Tools -> Permission Set Assignment, the beachball keeps turning and no results are ever populated in the dialog. After several hours, Welkin just restarts.

    Any ideas of a workaround that I could use to resolve this problem?


    1 replies to this topic



      Posted 27 Feb 2019

      Hi Jeff,

      Thank you for sharing this issue with us and please sorry for the delay in our response.

      Can you please let me know how many permission sets and users (an average number) you have in your organization?

      Also, I kindly ask you to reproduce the issue and then please send us a bug report with attached log file directly from the IDE - please find this functionality in the menu Help -> Report a Bug, please specify your email or paste the link to the current topic and also please enable the 'Attach Log File' checkbox. This way we would receive your TWS log files which could provide us with additional information on a reason for the issue.

      Looking forward to your response and to a bug report from you.

      Thank you,


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina



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