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Please Contact Support Without Error Message

Please Contact Support Without Error Message

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mac version welkinsuite


    Posted 08 Dec 2017 and edited 08 Dec 2017

    I pull from Salesforce and it appears to update local files however when I try to push changes back to SFDC I get this error

    Error: An unexpected error occurred. Please include this ErrorId if you contact support: 1696993021-22777 (-216906406)

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    1 replies to this topic



      Posted 08 Dec 2017

      Hi Cristiano,

      Thank you for contacting us with this.

      The exception that you got in the Output panel is what Salesforce returns to the IDE during building your changes, and this is why the build process is failed.
      You can contact Salesforce support to clarify what does mean this error code. Also, you can share this information with us and we will try to find a solution.
      We will investigate which cases can cause this errors, however, since the IDE gets this error from Salesforce we cannot do anything to ignore it.

      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina



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