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Search on Mac version will not show up.



Search on Mac version will not show up.

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#1
mac version welkinsuite

falco.schiavi

    Posted 22 Apr 2019 and edited 30 Apr 2019

    When using the mac version of TWS. The search bar in the top right corner will sometimes disappear. I have the expand icon, but when I click it, nothing happens except for a small grey square coming up. Am I doing something wrong?


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    4 replies to this topic

    #2

    ihor.zhabolenko

      Posted 26 Apr 2019

      Hello Falco.

      Thank you for sharing this issue with us.

      May I please ask you to let me know what version of Mac OS do you have?

      And when has the issue been started to reproduce?

      We have started the investigation on this and we'll be happy to solve it as soon as possible.

      Regards,
      Ihor

      TWS Team


      #3

      falco.schiavi

        Posted 26 Apr 2019

        Hello I am using Mojave 10.14.4. To Reproduce:

        I will try to double click on the top bar to stretch the window to fit my display. The search bar wil then disappear. Sometimes it will come back if I manually resize the window to bigger than the display but it is kind of random.



        #4

        ihor.zhabolenko

          Posted 30 Apr 2019

          Hi Falco,

           
          Thank you for your response and for these details.
          We have found that a reason for the issue can, in fact, be related to updated Mac OS to Mojave and some default settings of MonoDevelop which the IDE is based on.
           
          Our developers have started to look for a way to solve this issue, and we are going to fix this is one of the nearest versions of the welkin Suite for Mac.
           
          If you have any other questions, please let me know - I'll be happy to assist.
           
          Regards,
          Ihor

          TWS Team


          #5

          falco.schiavi

            Posted 30 Apr 2019

            Thank you Ihor! I'll keep my eyes open for the fix in a later version.






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