Slow typing

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Slow typing



Slow typing

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#1

Frank

    Posted 19 Oct 2015

    Hello,


    Lately I have the problem in the WS editor that typing goes really really slow. It takes several seconds before what I type appears on the screen. It's getting really unworkable.


    Someone any idea what is going wrong and how I can fix it?


    Frank





    10 replies to this topic

    #2

    kate.dulko

      Posted 19 Oct 2015

      Hi Frank,


      Thank you for your report!

      Just today we were faced with the same issue.

      Can I please clarify with you what type of objects were you working with? Were they VF pages or Apex classes?

      Our team has begun to investigate what the possible reasons for such a sudden change in the editor's performance could be.

      If we will find any workaround I inform you immediately.


      Thank you,

      Kate

      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        


      #3

      Frank

        Posted 19 Oct 2015

        I mostly work with classes. It happened once in a while in previous releases and I could fix it by closing and restarting WS. But with the latest release I have it all the time.


        I hope you can find a solution soon.


        Frank



        #4

        kate.dulko

          Posted 22 Oct 2015

          Hi Frank,


          Thank you for your understanding.

          Our team has several suggestions related to this issue. We hope one of them will resolve it. Unfortunately we cannot guarantee this.


          We will release the new version with these fixes as soon as possible, so it will not be tied to our sprints. Our plans are to do it tomorrow or on the Monday.


          Thank you again,

          Kate


          Kate Dulko
          Customer Relations

          The Welkin Suite

          twitter: @KateDulko
          skype id: d_katerina
          e-mail: kate.dulko@welkinsuite.com

           

            


          #5

          kate.dulko

            Posted 26 Oct 2015

            Hi Frank,


            I want to inform you that new 0.22.16 version of TWS has been released today.

            It includes several fixes related to the slow typing in Apex classes .

            We hope this will help resolve the issue with performance in the editor.

            I would like to ask you to please let us know if this change improves the working process for you.


            Thank you,

            Kate


            Kate Dulko
            Customer Relations

            The Welkin Suite

            twitter: @KateDulko
            skype id: d_katerina
            e-mail: kate.dulko@welkinsuite.com

             

              


            #6

            Frank

              Posted 26 Oct 2015

              Hi Kate,


              Sorry, but the problem isn't solved. I still have a lot of troubles with slow typing. But I have noticed that the slow typing is the worst in comment lines. Hope this helps you searching further for the problem.


              And another problem: Update 16 hasn't updated automaticully. I had to update the last couple of updates all by myself.


              Regards


              Frank



              #7

              kate.dulko

                Posted 27 Oct 2015

                Hi Frank,                


                First of all I want to tell you that we already added the additional logging to the previous version 0.22.15 (I mentioned this in another one topic with you here, on our Forum). As a result of this, currently we can gather some information about why the autoupdate doesn’t work properly when updating TWS.

                Although the Autoupdate service changes the TWS version, it does this only if the program is closed. It verifies the presence of a new version every 10 minutes and after it is downloaded, it updates The Welkin Suite.


                It's sad to hear that we haven't resolved your issues with the slow typing, but please rest assure that we are going to investigate this issue further.

                Could I ask you please to do the following actions to get additional information?

                1. Please change the ‘Reparsing time delay’. You can find this in the follow way: Tools -> Options -> Text Editor -> Code Assistance. Please increase this setting to it’s maximum value - 3000 ms and try to continue working with the classes.
                2. Are there any other opened tabs in the Editor? If there are, how do you usually use them? Could you please close all the tabs and restart TWS? One of the probable reasons of slow typing can be the background parsing in parallel tabs.

                We would appreciate any additional details about this issue after these actions.

                Thank you,

                Kate


                Kate Dulko
                Customer Relations

                The Welkin Suite

                twitter: @KateDulko
                skype id: d_katerina
                e-mail: kate.dulko@welkinsuite.com

                 

                  


                #8

                Frank

                  Posted 28 Oct 2015

                  Hi Kate,


                  Thanks for your effort in here. I can't imaging I'm the only one having this problem, right? I have also investigated some things and I noticed that slow typing mostly occured in real large files (over 5.000 lines of code). In smaller files with about 1.500 lines of code everything is going fine. I don't have many tabs open (mostly one or two), but I have changed the Reparsing time delay value to 3000 and it seems that that improves the typing speed. I'll keep you posted about my further experiences.


                  Frank



                  #9

                  kate.dulko

                    Posted 28 Oct 2015

                    Hi Frank,


                    Thank you for your investigation. These details are very important and helpful for us.

                    You can continue to use the ‘Reparsing time delay’ as a workaround.

                    As a side note, our team will work on this issue further, given additional information.


                    Thank you one more time,

                    Kate


                    Kate Dulko
                    Customer Relations

                    The Welkin Suite

                    twitter: @KateDulko
                    skype id: d_katerina
                    e-mail: kate.dulko@welkinsuite.com

                     

                      


                    #10

                    Frank

                      Posted 22 Dec 2015

                      I was wondering if this issue is already going to be solved. Slow typing still exists and can be really annoying.



                      #11

                      kate.dulko

                        Posted 22 Dec 2015

                        Hi Frank.


                        Thank you for your post.

                        The investigation process for this case is still in progress.

                        We found out that a possible reason for your issue may be the syntax highlighting redraw in big files (as you mentioned you have over 5.000 lines of code in the file).

                        This issue is rather rare. That is why, and I am terribly sorry, the exact timeframe for fixing this is not available at the moment.


                        Regards,

                        Kate


                        Kate Dulko
                        Customer Relations

                        The Welkin Suite

                        twitter: @KateDulko
                        skype id: d_katerina
                        e-mail: kate.dulko@welkinsuite.com

                         

                          





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