[Solved] TWS fails to run after update to 0.28.2.4

Hi Victor,

Thank you for this bug report with the attached log file.

Some instances and packages are not loaded correctly for you.

I kindly ask you to tell me the next things:

• What way did you use for the uninstall of the IDE?
• Did you delete all the TWS settings during the removing of TWS?

Our team is going to investigate your issue related to the TWS packages. 

If this is possible, can you please make one more uninstall of the IDE with all its settings? After this you should go to the C:\Program Files(x86)\The Welkin Suite and delete all the files if there are any.

As a side note, I'll keep you updated if we will have any information on this issue.

Thank you,

Kate

Hi Kate.

I tried one more time with your recomendations (previously I used only uninstall wizard).
This time after using standard uninstall wizard for both VS IsoShell and TWS, I removed their folders from program files (Here I had a problem with autoupdater that was still running. Maybe that was the reason?).
Also cleaned up the %appdata% folder. After restaring PC I reinstalled the latest TWS version and problem has gone.

Thanks for help, but it would be nice if you will try to check what could cause that problem.

Hi Victor,

Thank you for your response.

We are glad that you can continue your working process.

As a side note, our team is going to work on the issue related to the incorrect updating of the TWS packages.

Thank you,

Kate