The Welkin Suite Forum

[Solved] Spire R1 crashes on right click in Apex code



Spire R1 crashes on right click in Apex code

  • Please log in to reply

#1

bernaberker

    Posted 30 Sep 2016

    Hi,
    I switched to Spire R1 yesterday, I am on the trial version. Today, it has crashed maybe ten times in the last few minutes. The crash happens whenever I right click code in an Apex class that is calling another method in another class. It first hangs for a few seconds, and then I get the following pop up:

    The Welkin Suite IDE for Salesforce Development
    The Welkin Suite IDE for Salesforce Development has stopped working
    Windows is checking for a solution to the problem...

    And after a few seconds, this popup and it restarts:
    The Welkin Suite IDE for Salesforce Development
    The Welkin Suite IDE for Salesforce Development is restarting...
    Windows is checking for a solution to the problem...

    I have never experienced this problem in the previous versions. Otherwise, very happy with the product.
    Thanks



    2 replies to this topic

    #2

    kate.dulko

      Posted 30 Sep 2016

      Greetings,



      Thank you for your bug report.



      I kindly ask you to send us your crash log files which are created after each TWS crash. This will help us to understand the reason for the issue you are faced with.

      You can find them in your %temp% folder. These files have the name 'MSBuild_[SomeGuid].failure'.

      In addition, please send us your Activity log file that is located in the following folder: '%AppData%\Microsoft\AppEnv\12.0\.



      Thank you for your feedback about The Welkin Suite IDE. This is important for us.



      Regards,

      Kate

      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        


      #3

      kate.dulko

        Posted 16 Jun 2017

        Greetings,


        I hope you are doing well.


        I'm writing to inform you that in one of the recent versions of The Welkin Suite IDE we have released the great update for the Code Assistance functionality.
        So now you won't be faced with TWS crashes which you were faced before and other issues related to the Code Assistance functionality.

        I'll close the current topic as solved.


        Regards,

        Kate




        Kate Dulko
        Customer Relations

        The Welkin Suite

        twitter: @KateDulko
        skype id: d_katerina
        e-mail: kate.dulko@welkinsuite.com

         

          


        Boost Your Productivity. Get Started Today

        Try Free Trial