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The Welkin Suite Setup failed.



The Welkin Suite Setup failed.

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#1
windows version welkinsuite

centaur

    Posted 23 Oct 2017

    After uninstalling, I cannot install TWS anymore. Install process ends with notification: The Welkin Suite Setup failed. I notices tread with the same problem: https://forum.welkinsuite.com/bug-reports/setup-failed/

    Can this be fixed somehow?



    1 replies to this topic

    #2

    kate.dulko

      Posted 23 Oct 2017

      Hi Christophe,


      Thank you for contacting us with this.


      May I please ask you to check if the IDE wasn't installed during this installation in fact?

      Also, I kindly ask you to send us 'TWS_Installation.log' file - you can find it in the next folder: %LocalAppData%\The Welkin Suite\Installation\. This log file will help us to understand the exact reason for the failed TWS installation in your case.


      Thank you,

      Kate



      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        





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