After uninstalling, I cannot install TWS anymore. Install process ends with notification: The Welkin Suite Setup failed. I notices tread with the same problem: https://forum.welkinsuite.com/bug-reports/setup-failed/
Can this be fixed somehow?
1 replies to this topic
#2
kate.dulko
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TWS Team
- 1481 posts
Posted 23 Oct 2017
Hi Christophe,
Thank you for contacting us with this.
May I please ask you to check if the IDE wasn't installed during this installation in fact?
Also, I kindly ask you to send us 'TWS_Installation.log' file - you can find it in the next folder: %LocalAppData%\The Welkin Suite\Installation\. This log file will help us to understand the exact reason for the failed TWS installation in your case.
Thank you,
Kate
Kate Dulko
Customer Relations
The Welkin Suite
twitter: @KateDulko
skype id: d_katerina
e-mail: kate.dulko@welkinsuite.com