The Welkin Suite Setup has stopped working

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The Welkin Suite Setup has stopped working



The Welkin Suite Setup has stopped working

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#1

ian.sidle

    Posted 24 Aug 2015

    I open the executable, it says it is extracting files and then crashes before I can get anywhere. 


    Running Windows 7.1

    I've attempted to use procmon/procexp to see where it is writing the files and it doesn't appear to have gotten that far yet...?



    Any Ideas on how to procede?



    1 replies to this topic

    #2

    vlgubanovich

      Posted 27 Aug 2015

      Hi Ian,


      Please sorry for a delay with response.

      We haven't yet experienced such issue.


      Can you please try installing Microsoft .Net 4.5 (http://www.microsoft.com/en-us/download/details.aspx?id=42643) and if this doesn't help - download and install Visual Studio 2013 Isolated Shell (http://www.microsoft.com/en-us/download/details.aspx?id=40764) and retry TWS isntallation.


      In the meantime we'll try to investigate what may be the reason for your issue.


      Thanks,

      Vladimir


      Vladimir Gubanovich
      Head of Product
       
      The Welkin Suite
      skype id: vladimir.gubanovich
      e-mail: vladimir.gubanovich@welkinsuite.com





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