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TWS doesn't even load the project



TWS doesn't even load the project

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#1
windows version welkinsuite

kashyapkmurthy

    Posted 14 Sep 2017

    I've installed TWS as mentioned in the Blog. But once we configure the project, it doesn't even load. It tries to load the project forever but no luck in seeing the project details.



    1 replies to this topic

    #2

    kate.dulko

      Posted 14 Sep 2017

      Hi Kashyap,


      Thank you for contacting us with this issue.


      May I please clarify with you which metadata types are you going t download to your project?

      Also, I kindly ask you to send us a bug report directly from The Welkin Suite IDE. You can find this option in the menu Help -> Report a Bug. Please enable the 'Attach Log File' checkbox - this way we will receive your TWS logs - they will help us to find the exact reason for the failed project creation.


      Thank you,

      Kate


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        





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