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TWS not downloading translations

TWS not downloading translations

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windows version welkinsuite


    Posted 21 Nov 2018 and edited 22 Nov 2018

    I've come across a strange bug involving custom labels and translations.

    I have some custom labels, with translations. I tried to get the metadata, but with no success.

    As I only have 1 translated label (from english to hungarian), I have a single file in my translations folder called "hu.translation", however, the content is the following:

    <?xml version="1.0" encoding="UTF-8"?>
    <Translations xmlns=""/>

    I clearly created a translation for this label (see attachment), but the XML is empty.

    Attached Files

    1 replies to this topic



      Posted 22 Nov 2018

      Hi Laszlo,

      Thank you for starting this topic and for bringing this to our attention.

      We will investigate how to solve this and I'll keep you updated on our progress on this.

      Best Regards,


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina



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