Hi,
Corporate policies require me to change my account password every month and, after I perform this operation, TWS always complaints about proxy configuration. I already read the following topics regarding this kind of issue:
1) https://welkinsuite.com/feature-requests/how-to-set-proxy-configuration/
2) https://welkinsuite.com/bug-reports/no-proxy-support/
3) https://forum.welkinsuite.com/bug-reports/blum-r10-installation-stalls-in-proxy-environment/
4) https://welkinsuite.com/general-talks/cannot-install/
but this time it appears I'm not able to solve it. Here's the complete description of the issue:
- if I try to install TWS via the web-installer, I receive the following error: "Setup could not download file 'TheWelkinSuite.msi' because of error : There was no endpoint listening at https://updater.welkinsuite.com/autoupdaterservice.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.". Attached there's the installation log.
- I can install TWS via the complete installer. Nevertheless, when I start the application, I receive the following error "The Welkin Suite could not connect to the License Server and there is no saved credentials detected."
I know for sure that these errors are related to the corporate firewall of my company but this time I'm not able to find a workaround. I am using Windows 7 and I already set the configuration file "TheWelkinSuite.exe.config" to use global proxy settings:
<system.net>
<defaultProxy useDefaultCredentials="true" />
<settings>
<ipv6 enabled="true"/>
</settings>
</system.net>
It appears, though, that TWS "doesn't see" credentials stored in Windows credentials. Can you help me solving this issue, please?
Thanks,
Matteo