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Unable to create project: Sorry, we couldn't download your project files



Unable to create project: Sorry, we couldn't download your project files

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#1
mac version welkinsuite

colton.larocca

    Posted 02 Nov 2017

    Creating a new project fails for me. I have tried not including static resources as that has prevented project creation in the past and i have tried a fresh install. Oddly enough SF shows that i succesfully connected on my user profile via Ohter Apex Api. 



    5 replies to this topic

    #2

    kate.dulko

      Posted 02 Nov 2017

      Hi Colton,


      Thank you for your post and for your bug report.


      According to your log files from the bug report, there is one of the static resources that the IDE could handle properly to download.

      We are going to work on this case in the next version of TWS so that this won't block a project creation.


      Right now, as a workaround, you can create a new project without Static Resources or try to include some of them, as you wrote in your bug report, and soon we will fix this issue.


      Thank you,

      Kate



      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        


      #3

      colton.larocca

        Posted 02 Nov 2017

        Hi Kate,

        Thanks for the quick reply. I have tried creating a project without including static resources as well as unchecking every item, i still get the same error and can't create a project. I have also tried created an empty project with no luck.



        #4

        kate.dulko

          Posted 02 Nov 2017

          Hi Colton,


          Thank you for your quick response.


          In this case, I kindly ask you to send us a bug report with the attached log files directly from the IDE again, so that we could analyze them after the failed creation even for an empty project.


          Thank you for your collaboration.

          Regards,

          Kate


          Kate Dulko
          Customer Relations

          The Welkin Suite

          twitter: @KateDulko
          skype id: d_katerina
          e-mail: kate.dulko@welkinsuite.com

           

            


          #5

          colton.larocca

            Posted 02 Nov 2017

            Hi Kate,


            I was able to create an empty project and a project without static resources. I am still unable to create a project with static resources. I am not sure what changed as i wasnt able to create project all yesterday and last night



            #6

            kate.dulko

              Posted 03 Nov 2017

              Hi Colton,


              Thank you for your response with the update.


               If the issue when you cannot create an empty TWS project will be reproduced again, please send us a bug report with attached log files.


              As for the failed project creation with static resources - you can try to include some of them and check if the issue would be reproduced.

              Our developers are working on this issue, and the next version of The Welkin Suite for Mac will include their changes that would help to check which exactly static resource causes the issue and this won't block a project creation anymore.


              Thank you,

              Kate


              Kate Dulko
              Customer Relations

              The Welkin Suite

              twitter: @KateDulko
              skype id: d_katerina
              e-mail: kate.dulko@welkinsuite.com

               

                

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