The Welkin Suite Forum

Unable to Install Welkin Suite



Unable to Install Welkin Suite

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#1

nyjiljoshi

    Posted 15 Jun 2016

    Fails installation with this message


    "The Welkin Suite failed to install prerequisites. Microsoft Visual Studio 2013 Shell (Isolated) Installation is blocked (errorcode -2147205120). Please check you have enough free space on your system drive and there are no other running installations and then try again. Microsoft Visual Studio 2013 Shell (Isolated) requires up to 1.3 GB on your system drive to install."


    Adequate Space is there.


    Installation directory C:\Program Files (x86)\The Welkin Suite\The Welkin Suite


    OS - Windows 10 Home


    64 bit



    1 replies to this topic

    #2

    kate.dulko

      Posted 15 Jun 2016

      Hi,


      Thank you for your bug report.


      This error code ( -2147205120) is returned by the installation of Visual Studio Shell, and this means that the reboot of your PC is required.

      Please repeat the installation of The Welkin Suite after the restart of the machine.

      Probably several reboots will be required.


      I kindly ask you to let us know if this works for you.


      Best Regards,

      Kate


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        





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