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Unable to push up to git repository from the Welkin Suite



Unable to push up to git repository from the Welkin Suite

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#1
windows version welkinsuite

chelseamogus

    Posted 19 Jul 2018 and edited 10 Aug 2018

    I am unable to push up to the git repository from the Welkin Suite. I am able to push from SourceTree though. Everytime I try to push with the Welkin Suite I get the following error:

    "failed to send request: The connection with the server was terminated abnormally"

    Is this a bug in the Welkin Suite or do I have something set up incorrectly.


    Attached Files


    3 replies to this topic

    #2

    kate.dulko

      Posted 23 Jul 2018

      Hi Chelsea,

       
      Thank you for sharing with us this issue.
       
      May I please ask you to let me know if your Git repository has a 2-factor authentication?
      Also, did you use the built-in Git support in TWS before?
       
      In addition, I kindly ask you to reproduce the issue one more time and please send us a bug report with the attached log files directly from the IDE - you can find this functionality in the menu Help -> Report a Bug, please put your email and enable the 'Attach Log Files' checkbox.
      This way we would receive your TWS log files which could provide us with an additional information about a reason for the error.
       
      Looking forward to a bug report from you and we will be happy to solve this as soon as possible.
       
      Thank you,
      Kate

      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        


      #3

      adouglas@assurexhealth.com

        Posted 25 Jul 2018 and edited 25 Jul 2018

        Kate,

        TFS can host Git repositories.  I work with Chelsea - we have Git integration working with the Git Bash and SourceTree, but it's not working from The Welkin Suite communicating with TFS.  We know that TWS doesn't have support for TFS, but it should support Git repositories hosted in TFS, right?  The error message Chelsea reported looks to me to be a TLS issue...  If The Welkin Suite is written in .NET, it should be possible to instruct the .NET Framework to connect to the Git repository using TLS 1.2 with this one line of code.  We found that without this line, .NET defaults to using TLS 1.0 which may be causing our issue.

        ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12;


        #4

        kate.dulko

          Posted 10 Aug 2018

          Hi,


          Thank you for your post and for these additional details and please sorry for the delay in my response.


          Currently, the IDE supports TLS 1.2 and this data was implemented additionally to .NET settings.

          However, at the same time, a reason for the issue could be that TFS server which hosts your Git repositories doesn't support TLS 1.2 and this is why the connection to your repository was failed.

          We will investigate this case, and a possible solution for this would be to change the TLS connection to SSL inside the IDE.


          Also, you can try the next solution - this can be a possible fix for this case:

          1. please open C:\Program Files (x86)\The Welkin Suite\The Welkin Suite and find 'TheWelkinSuite.exe.config' file;
          2. under the following hierarchy:
            <configuration>
            <system.net>
            <settings>
            <servicePointManager>
            please add the next: 
            <servicePointManager encryptionPolicy="AllowNoEncryption"
            />
          3. please save the file, open the IDE, and please check if the issue would be reproduced.

          Looking forward to your response and hope that this would help, however, our developer will continue to investigate this case.


          Thank you,

          Kate


          Kate Dulko
          Customer Relations

          The Welkin Suite

          twitter: @KateDulko
          skype id: d_katerina
          e-mail: kate.dulko@welkinsuite.com

           

            





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