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When filtering large log file Welking freezes



When filtering large log file Welking freezes

started by svatopluk.sejkora 26 Jun 2018 - 04:43 PM
freeze log file
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#1
windows version welkinsuite

svatopluk.sejkora

    Posted 26 Jun 2018 and edited 27 Jun 2018

    Hello, 

    SF allowed for bigger log files in Summer 18 release up to 5MB. It seems that it is causing issues to Welkin. Whenever I try to open a log file that is close to 5MB in size and try to filter it either by "Show only User Debug Messages" or by "Show Only Error Messages" Welkin freezes and only option is to restart it manually. 

    Can you please fix it?

    thank you,

    Svata


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    1 replies to this topic

    #2

    kate.dulko

      Posted 27 Jun 2018 and edited 27 Jun 2018

      Hi Svatopluk,


      Thank you for bringing this to our attention!

      I've added this issue to our development backlog and our developers will work on handling this case.


      If you would have any other questions - please let us know. We'll be happy to assist.


      Best Regards,

      Kate


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        

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