The Welkin Suite Forum

Unable to download the code

Unable to download the code

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    Posted 14 Mar 2016


    After many attempts i am not able to mark. I checked internt connection it is fine to me. also salesforace is up and running. Still not able to download code. 

    Please some one help asap

    1 replies to this topic



      Posted 14 Mar 2016


      Thank you for your contacting us with this information.

      I kindly ask you to provide us the additional information about you issue, for example:

      • Does your problem concern the inability to create a new project, or is that you cannot Pull your project from Salesforce?
      • What error do you get?
      • Is it actual for a whole project or some metadata types/files? 

      We will appreciate your step by step describing of the issue also.

      In addition, this will be the most informative for us if you send us the bug report from the IDE. You can do it in the several clicks after the issue is reproduced: Main Menu -> Help -> Report a Bug, please enter the link to this post and make sure that the 'Attach Log file' checkbox is marked.

      Thank you,


      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina



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