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  1. The Welkin Suite Forum
  2. → How to start using The Welkin Suite
  3. → Unable to download the code

Unable to download the code


Started by morwal89 14 Mar 2016 - 03:26 PM
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1 replies to this topic

#1 morwal89

morwal89

    User

  • morwal89
  • Welkin member
  • 1 posts

    Posted 14 Mar 2016

    Hi, 


    After many attempts i am not able to mark. I checked internt connection it is fine to me. also salesforace is up and running. Still not able to download code. 


    Please some one help asap




    #2 Kate Dulko

    kate.dulko

      User

    • kate.dulko
    • TWS Team

    • 1376 posts

      Posted 14 Mar 2016

      Hi,


      Thank you for your contacting us with this information.

      I kindly ask you to provide us the additional information about you issue, for example:

      • Does your problem concern the inability to create a new project, or is that you cannot Pull your project from Salesforce?
      • What error do you get?
      • Is it actual for a whole project or some metadata types/files? 

      We will appreciate your step by step describing of the issue also.


      In addition, this will be the most informative for us if you send us the bug report from the IDE. You can do it in the several clicks after the issue is reproduced: Main Menu -> Help -> Report a Bug, please enter the link to this post and make sure that the 'Attach Log file' checkbox is marked.


      Thank you,

      Kate



      Kate Dulko
      Customer Relations

      The Welkin Suite

      twitter: @KateDulko
      skype id: d_katerina
      e-mail: kate.dulko@welkinsuite.com

       

        


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